AnswerDesk
    
 
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  HELP DESK SOFTWARE
 
HELP DESK FEATURES

case tracking

action lists

reports

multi-user

multi-site

problem escalation

load forecasting

customer billing


 AnswerDesk Features

HELPDESK DEMO
Free evaluation version of AnswerDesk helpdesk software is available. More...

PRODUCT TOUR
View the online tour of AnswerDesk helpdesk software.

COMPANY
Fenestra Ltd is a privately held software house and consultancy based in London, UK.

PROBLEM PRIORITIZATION, ESCALATION AND ALERTS

Cases are automatically escalated to specified contacts, using prioritised listing and colour coding. Individuals are notified through the Answerdesk system or by email.
     
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