Fenestra Ltd

Our Core Products

Connect CRM - On-demand or local Customer Relationship Management system. Allowsthe complete view of customers and their interactions with yourcompany in real time and in one place.

Answerdesk - Help desk systems allowing an organization to provide a high level of support and to monitor the service level achieved.

Incentive campaign management tools.

Customer survey questionnaire analysis and report production - for service quality assessment and service improvement through incentive management.

Dealer network reporting and point of sale material ordering using automated voice response telephony services integrated with existing dealer network databases.

Sales support systems including order processing, item bar-coding, shop - floor tracking, staff efficiency monitoring, scheduling and telephone query handling.

Website Design, internet database search, image delivery and sales order processing.